A property management system, PMS in short, is a software system that manages reservations and back office tasks. Its main front office, reservations, channel management, housekeeping, and rate and occupancy as well as payment processing functions, while other more developed versions include CRM, HRM, and reputation tools.
of hoteliers believe technology drives hotel success
Main Modules of Property Management Systems
Reservation System
A Central Reservation System (CRS) is a fundamental PMS component, managing both online and offline bookings.
Key Features:
- Room Bookings with real-time updates
- E-Payment Processing
- Booking Confirmations
- Cancellations & Refunds
Channel Management
A Channel Manager provides a single interface to control and distribute room inventory across various booking platforms.
Key Features:
- Blocking specific channels for dates
- Setting booking limits
- Revenue optimization tools
Direct Distribution via Booking Engine
A hotel’s website booking engine enables guests to book rooms without third-party intermediaries.
Key Features:
- Upselling & Packaging
- Secure Payment Processing
- Real-time availability sync
PMS Solutions for Different Property Types
Opera PMS by Oracle
Comprehensive suite for multi-property hotel chains.
- Reservation and front-office management
- Loyalty program management
- Global compliance support
Amadeus
Major player in travel industry technology solutions.
- Amadeus PM PRO
- iHotelier® Reservations
- Digital Media Solutions
Mews PMS
Cloud-based system suitable for both small hostels and multi-property hotels.
- Online check-in/out functionality
- Rate management
- 1,000+ integrations
Little Hotelier
Designed for small hotels, B&Bs, and guesthouses.
- Front-desk management
- Channel management
- Mobile compatibility
How to Choose the Right PMS Software
Integration Capabilities
Ensure compatibility with existing systems and future additions
Cloud-Based Solution
Consider advantages like lower costs and automatic updates
Customization Options
Verify flexibility for your specific operational needs
